Privacy Policy
Q4TV is committed to protecting the privacy of its users. This policy explains what we collect, why we collect it, how long we keep it, and the rights you hold over it under the GDPR.
Last updated: January 9, 2026
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What we collect and why
We only collect what is needed to run the service and get your credentials to you.
Payment data is handled by our processors and never stored on our servers.
1. Introduction
Q4TV is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data Collected
We only collect data necessary to provide our services: full name, email address, WhatsApp number, and payment information. Payment data is processed securely by our payment partners (SumUp, PayPal) and is not stored on our servers.
3. Use of Data
Your data is used exclusively for: creating and managing your account, sending your login credentials, customer support via Telegram and email, and communications related to your subscription. We never use your data for advertising purposes.
How long we keep it and who sees it
We do not sell or rent your personal data — ever.
Data is retained for the life of your subscription and up to three years after it expires, for legal reasons.
4. Data Retention
Your data is retained for the duration of your subscription and up to 3 years after its expiration for legal reasons. You can request the deletion of your data at any time by contacting us.
5. Third-Party Sharing
We do not sell or rent your personal data. We share your information only with: our secure payment processors (SumUp, PayPal), our email delivery services, and legal authorities if required by law.
6. Data Security
We implement technical and organizational security measures to protect your data: SSL encryption, secure servers, restricted data access. Our payment partners are PCI-DSS certified.
The rights you hold over your data
Under the GDPR you can access, correct, port or erase what we hold.
To exercise any of these, email contact@q4tv.tv.
7. Your Rights (GDPR)
Under GDPR, you have the following rights: right of access to your data, right to rectification, right to erasure ('right to be forgotten'), right to portability, right to object. To exercise these rights, contact us at contact@q4tv.tv.
8. Cookies
Our site uses essential cookies for its operation and to improve your experience. We do not use advertising cookies or third-party trackers. You can configure your browser to refuse cookies.
9. Changes
This policy may be updated occasionally. We will inform you of any significant changes by email or via a notification on our site.
10. Contact
For any questions regarding your personal data, contact our Data Protection Officer: contact@q4tv.tv or via Telegram (@q4tvglobal).